Privacy Hub
Your data, your rights. Jatura is committed to transparency and giving you full control over your personal information.
Your Data Rights
Right to Access
Request a copy of all personal data we hold about you. We will provide a comprehensive export within 30 days of your request.
Right to Portability
Download your data in a structured, machine-readable format. Transfer your information to another service at any time.
Right to Deletion
Request the permanent deletion of your personal data. We will erase your information within 30 days, subject to legal retention requirements.
Right to Rectification
Update or correct inaccurate personal data. You can edit your profile directly or submit a correction request to our team.
GDPR Compliance
Full GDPR Compliance
Jatura is fully compliant with the General Data Protection Regulation (GDPR). We serve as a data processor on behalf of our customers and maintain robust data protection practices.
Consent Management
Transparent Consent Controls
We believe in informed consent. Candidates and users always know what data is being collected and why. You can manage your preferences at any time.
Data Retention Policy
Clear Retention Periods
We only keep your data for as long as necessary. Here are our standard retention periods:
| Data Type | Retention Period |
|---|---|
| Candidate applications | Up to 2 years after last activity |
| Account data | Duration of account plus 90 days |
| Analytics and usage data | 12 months (anonymized after) |
| Communication records | Duration of account plus 30 days |
| Audit logs | 3 years (regulatory requirement) |
Employers may configure shorter retention periods. Data subject to legal holds may be retained longer as required by law.
How to Exercise Your Rights
Through Your Account
Log in to your Jatura account and navigate to Settings > Privacy to manage your data preferences, download your data, or request deletion directly.
Contact Our Privacy Team
Email us at privacy@jatura.com with your request. Please include your name, email address, and the specific right you wish to exercise.
Submit a Support Request
Visit our Support page and select "Account Management" as the category to submit a formal privacy request.